Questions

Booking

Do I need an account?: No. Enter your name and WhatsApp number when you book.
How soon will I know it’s confirmed?: A person confirms on WhatsApp within 15 minutes, 6 AM to 11 PM. Requests made later are confirmed by 6:30 AM.
How far ahead do I need to book?: At least 90 minutes for airport and local trips, and 4 hours for outstation. Pickups before 7 AM must be booked by 10 PM the evening before. For anything sooner, call us.

What is included in the fare?: Each fare shows its breakup, with 5% GST included. Airport fares include tolls. Outstation fares list tolls and parking as extras at actual cost, except fixed-price routes, which include tolls.
How do I pay?: Pay the driver by UPI or cash after the trip, or pay a 25% advance by UPI after we confirm. Tempo Traveller and Mini Bus bookings need the advance.
Is the fare I see final?: It is an estimate from our published rates. When we confirm your booking on WhatsApp, we confirm the final fare too. If it differs from the estimate, we tell you why, and you can cancel without charge.
Do you charge surge pricing?: No. Our rates do not change with demand.

What does it cost to cancel?: Free until 2 hours before airport and local trips, 12 hours before outstation. Your booking shows the exact time. Late cancellation and no-show fees are ₹0.
When do I get a refund?: Refunds take 3 to 5 working days and go back to the same UPI account.

Where do I meet my driver at KIA?: Your booking and WhatsApp message name the meeting point in the terminal’s commercial parking.
What if my flight is late?: Add your flight number when you book, and tell us if it changes. We adjust the pickup.

How is a round trip priced?: By kilometres, with a daily minimum, plus a driver allowance per day. Your estimate shows every line before you book.
What about state permits?: An estimate for the state’s permit or tax is in your total. It is adjusted to the actual receipt at the end.