Service delivery

Last updated 10 November 2026

We sell a service, a cab with a driver at a booked time, not goods. Nothing is shipped. This is how the service is delivered.

Confirmation

After you book, a person confirms your booking and the fare on WhatsApp within 15 minutes during desk hours (6 AM to 11 PM, every day). Requests made later are confirmed by 6:30 AM.

Before pickup

We send the driver’s name, phone number and car registration before pickup, and a reminder before the trip.

The trip

The car arrives at your pickup address at the booked time. The trip runs as booked: to the airport, for your package hours, or to your destination and back.

After the trip

You receive your invoice on WhatsApp and on your booking page. If the service is not delivered as booked, our Cancellation and refund policy applies.

Where we serve

Pickups in and around Bangalore; outstation drops across South India. Last updated 10 November 2026.

These policies apply to bookings with Groovy Cabs. If anything here is unclear, call or WhatsApp +91 82176 08411 before you book.