• Every driver holds a valid driving licence, and every car a valid permit, insurance, fitness certificate and pollution (PUC) certificate. We do not send a car or driver with an expired required document.
• We send the driver’s name, phone number and car registration before pickup. Check the number plate before you get in.
• Give the driver your start code only once you are in the right car. The trip cannot start without it.

• Your booking link shows the trip’s status; share it with family if you like.
• Wear your seat belt. Ask the driver to stop or slow down if you feel unsafe; you may end the trip at a safe place.
• Children: we do not provide child seats unless agreed when booking. Children must be accompanied by an adult.

• Call 112, India’s emergency number, for police, fire or ambulance.
• Then tell us on +91 82176 08411, so we can help and send another car if needed.

Report rude or unsafe driving, or anything that worried you, to +91 82176 08411. We look into every report, may stop a driver from driving for us, and will help the police where needed. Last updated 10 November 2026.