• Booking details: your name, WhatsApp number, pickup and drop addresses, date and time, number of passengers and bags, flight number and notes you give us.
• A passenger’s name and number, if you book for someone else.
• Billing details you choose to give, such as a company name and GSTIN for the invoice.
• Payment records: amounts, dates and the payment reference from our payment gateway. We never receive your card number, UPI PIN or bank password.
• Messages you exchange with us on WhatsApp, and their delivery status.
• Your location, only if you choose "Use current location", used once to fill your pickup.
• Technical data needed to run the website securely, such as your IP address and browser, in our server logs.

• To price, confirm and run your trip, send the driver to the right place and tell you who is coming.
• To send you messages about your booking, and your invoice.
• To take payments and make refunds.
• To keep accounts and tax records, and to meet other legal duties, such as answering a lawful request from the authorities.
• To handle complaints, investigate incidents and keep the service safe and secure.
• To send you offers, only if you have agreed to receive them.

We use your data for these purposes because you give it to us to book a trip and for that use, or because the law requires it. Where we rely on your consent, such as for offers or saving your places, you can withdraw it at any time; withdrawing does not affect what was done before.

• Your driver: the passenger’s name, phone number, pickup and drop, for that trip only.
• Service providers who process data for us under contract: Supabase (our database, hosted in India), Cloudflare (website hosting and security), Meta (WhatsApp messages), Mapbox (address search, maps and road distances) and Cashfree Payments (online payments and refunds).
• Government and regulators, when the law requires it.

We do not sell your data or share it for advertising. Some providers may process data outside India; we use them only where the law allows and with protections in our agreements with them.

The website stores your trip draft and the bookings made on this device in your browser so you can find them again, and a cookie that keeps your phone number verified. If you tick "Save my places", it also stores your recent places. We do not use advertising or tracking cookies. You can clear this storage in your browser settings at any time.

• Booking and trip records: for as long as we need them to provide the service, handle complaints and meet our legal duties.
• Invoices, payment and accounting records: for the period the GST law requires, currently 72 months from the due date of the annual return for that year.
• WhatsApp messages: 12 months.
• Saved places: 12 months after you last use them.
• Server logs: up to 90 days, unless needed to investigate a security incident.

After that we delete the data or remove what identifies you.

We use reasonable security safeguards: encrypted connections, access limited by role to the staff who need it, two-step sign-in for the owner, records of who changed what, and contracts with our providers. If a breach affects your data, we will inform you and the Data Protection Board of India as the law requires.

• Ask for a summary of the personal data we hold about you and how we use it, and who we have shared it with.
• Ask us to correct, complete or update it.
• Ask us to erase it, where we no longer need it for the purpose or by law. We keep what the tax law requires, such as invoices.
• Withdraw your consent where we rely on it, for example by replying STOP to offers.
• Nominate a person to exercise these rights for you if you die or become unable to do so.
• Have your grievance answered by us, and then complain to the Data Protection Board of India if you are not satisfied.

To make a request, call or WhatsApp +91 82176 08411, or write to 3, 1st Main, Krishna Temple Road, Dwaraka Nagar, Bengaluru 560085. We may ask you to confirm the phone number on the booking so we know the request is yours. We reply within 30 days.

Bookings must be made by adults. If a child travels, the booking is made by their parent or guardian, or with their consent, and we use the child’s details only to run that trip.

Grievance Officer: 3, 1st Main, Krishna Temple Road, Dwaraka Nagar, Bengaluru 560085, phone +91 82176 08411. You can also use our Grievance redressal page.

We will update this notice when our use of data changes, and tell you about important changes. Last updated 10 November 2026.